The refund will be processed after we have completed evaluating your return.
Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked.
Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
You will receive a refund anytime between 7-10 working days. If you don’t receive a refund within this time, please write to us at admin@nayrobd.com and we shall investigate.
Order Cancellation
You will get a phone confirmation after you place an order. If you wish, you can cancel that order when you receive our confirmation call. You may not be able to cancel your order after you agree to receive the product on our confirmation call.
If you have selected Cash on Delivery (COD), there is no amount to refund because you haven’t paid for your order.
