Return Policy

It’s a rare case for where customers didn’t get their products unharmed. But sometimes we may fail to fulfill your expectations, sometimes situations aren’t by our side. But there is now a bond of trust between customers and NAYRO. If anything happens unintentionally, NAYRO will give you fresh products in return.

If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following criteria:

It is within 03 Days from the delivery date.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.

Refund/ replacement for products are subject to inspection and checking by NAYRO team.

Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked.

Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.

Reasons for returns & replacement

  1. Product is damaged, defective or not as described.

  2. Size/Color/Quantity/Volume mismatch for ordered product(s) variant.

  3. Wrong product sent.

How to return:

Contact the NAYROBD.COM Customer Care team by emailing within 03 days after receiving your order.

Once we pick up or receive your return, we will do a quality check of the product at our end and if the reason for return is valid, we will replace the product with a new one or we will proceed with the refund.